Articles

  • 30 Oct 2024

    The role and responsibilities of the exams officer in the management, administration and facilitation/conducting of access arrangements

    The 2024/2025 JCQ regulations relating to Access Arrangements and Reasonable Adjustments have been updated to further emphasise the role and responsibilities of the SENCo.

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  • 27 Sep 2024

    The School Support Staff Negotiation Body (SSSNB)

    One of the main aims of the NAEO is to raise the profile and status of the exams officer role and inform stakeholders of the extensive role, and responsibilities, undertaken by exams officers within their centre, which is beyond a purely administrative role. We will take every opportunity available to achieve these aims, whilst also looking to improve the pay and working conditions of our members.

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  • 30 Aug 2024

    The reasons why every exams officer should have access to an effective professional development programme for the 2024/2025 academic year

    As we embark on a new academic year, the NAEO will continue to lobby key stakeholders such as the Department for Education, Ofqual, the Joint Council for Qualifications and the major awarding bodies to acquire the support in raising the profile and status of the exams officer role.

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  • 30 Apr 2024

    Sharing examination information/results with third parties (including parents)

    Although the current focus is understandably upon the forthcoming exam series, senior leaders (with responsibility for examinations within their centre) and exams officers must also ensure that they are aware of the external regulations and internal arrangements relating to the sharing of examination results.

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  • 01 Apr 2024

    Exam contingency planning - Covering the absence of your exams officer

    JCQ regulations require a head of centre/senior leadership team to have a contingency plan in place to mitigate the impact of a series of events.

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  • 01 May 2023

    Disability Rights

    Many of the cases we see and advise on involve individuals with disabilities. This could involve clients who have developed health issues or who have been employed with long-standing health issues, but need support in their roles.

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  • 31 Mar 2023

    Tribunal claims and their time limits

    Litigation should be a last resort. Most issues that arise during employment can be resolved, either informally, or by using a more formal grievance process and appeal process.  However, it is important to understand that time limits apply to Employment Tribunal claims regardless of how long internal procedures are taking.

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  • 01 Mar 2023

    What to expect from an annual appraisal?

    Annual appraisals (also known as performance reviews) are part of the employer’s performance review strategy. The purpose of an annual appraisal is to inform decisions around pay and promotions, to encourage professional development and to help with target setting.

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  • 01 Dec 2022

    The Dos and Don'ts of Disciplinary and Grievance Procedures

    Raising a grievance or being subjected to a disciplinary process can be a stressful process and they are not always easy to navigate. We hope you find some of these do’s and don’ts useful, should you ever have to experience either of these processes.

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  • 31 Oct 2022

    Managing your invigilators: How to approach holiday pay

    Holiday pay for part-time, term-time workers or those with irregular hours is not typically straightforward. Each holiday pay case will be different and so will require a careful examination of all the circumstances.

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